Here is a handy reference for our members’ most frequently asked billing questions.

Have a question not answered below? Reach out via our Clubs page to speak to your home club directly or fill out the form below.

My membership is $2 more per month. What gives? Beginning January 1, 2020, memberships paid monthly via credit card are subject to a $2 processing fee per month. You can save those $2 by paying your dues through your bank account. It’s easy to switch! Learn more >

My account is frozen. What is this random charge? While your account is frozen, your membership will still cycle through its scheduled annual fee. They are typically scheduled two months after your account activation date.